Bathroom Fan Heater: Serene S2088A All Metal 2.4kW Anthracite/Grey

All Customer Reviews () -

See where we haved shipped to around Australia >

Product Advisory: February 2024

This S2088 model is in no way part of the current national heater recall ordered on Serene Industries Ltd in New Zealand.
This includes where this product image is depicted in various media reports. 

Product Advisory: 12th November 2019

Heatco Australia have on 12th November 2019 voluntarily ceased selling all Serene Industries Ltd / Serene Living branded products including this S2088 model. 

This is not a product recall or safety notice.  Heatco have never had any concerns about this product's electrical safety.

However in terms of general quality, longevity and product support we strongly recommend that this product, in fact anything at all Serene Industries Ltd, should not be purchased from any other merchant or from Serene Industries direct.

Since mid 2018;
1. Serene Industries Ltd are notorious for declining customer warranty claims, on their expensive heating products that they promote with a 10 Year warranty, that frequently fail after just weeks or months.

2. Serene Industries Ltd also have a long history of neglecting or abandoning their electrical safety certifications right across their entire product range. There are many instances recorded of products promoted by Serene Industries Ltd in New Zealand and Australia without any safety certification at all.

3. There are several safety and compliance reports filed with the New Zealand Safety Regulator concerning Serene Industries products that are currently sold in New Zealand.

4. Since early 2020 there have been multiple consumer law investigations into Serene Industries Ltd operations in Australia and New Zealand, the most infamous by international scam investigators Wikifrauds.
http://wikifrauds.net/Serene%20Industries.html

UPDATED
6th Novemeber 2023
Serene Industries announce that they have sold to a large New Zealand electrical manufacturer.
Late December 2023
Serene Industries confirm on their website that they have closed their doors permanently.
22nd February 2024
New Zealand Safety Regulator (WorksafeNZ) have issued / gazetted their first prohibition/recall on Serene S2068 heaters, with two more prohibitions flagged to soon follow.
17th April 2024
New Zealand Safety Regulator (WorksafeNZ) have issued / gazetted their second prohibition and recall on Serene S2068 / S2069 / S207T model fan heaters, including for all heaters sold since June 2018.

Further information is contained on the ABOUT US page on this site.